Terms and Conditions

These Terms and Conditions (“Agreement”) govern your use of the services provided by [Royal Planet Tourism L.L.C.] (“Company,” “we,” or “us”). By accessing our website, engaging with our services, or making a booking, you agree to comply with and be bound by these Terms and Conditions and our privacy policy. If you do not agree with any part of this Agreement, please refrain from using our services.

1. Booking and Payment:

   • Bookings: All bookings are subject to availability and confirmation. We reserve the right to reject or cancel any booking at our discretion.
   • Payment: Payment for services must be made in full at the time of booking unless otherwise agreed upon. We accept various payment methods as specified on our website.
   • Pricing: Prices quoted on our website or in any communication are subject to change without notice. Prices are not inclusive of applicable taxes. We will be collecting taxes which is 5% from the UAE government side.

2. Amendments and Cancellations:

   • Amendments: Any requests to amend a booking, such as changes to dates or itinerary, are subject to availability and may be subject to additional fees.
   • Cancellations: Cancellation policies vary depending on the specific service booked. Please refer to the individual booking terms and conditions or contact us for details. Refunds, if applicable, will be processed in accordance with our refund policy.

3. Travel Documents and Insurance:

   • Travel Documents: It is your responsibility to ensure that you possess valid passports, visas, and any other required travel documents for your destination. We recommend checking with the relevant authorities or embassies for up-to-date travel requirements.
   • Insurance: We strongly recommend that you obtain travel insurance to protect yourself against unforeseen circumstances, such as trip cancellation, medical emergencies, or loss of personal belongings.

4. Limitation of Liability:

   • We strive to provide accurate information and high-quality services, we are not liable for any actions, errors, omissions, or negligence if the tour is outsourced or the third-party providers.
   • In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, including but not limited to loss of profits, data, or business opportunities.
   • Our liability, if any, shall be limited to the amount paid by you for the specific service that gives rise to the claim.

5. Intellectual Property:

   • All content on our website, including text, graphics, logos, images, and software, is protected by intellectual property laws and is the exclusive property of the Company or its licensors. You may not use, reproduce, modify, or distribute any content without our prior written consent.

6. Governing Law and Jurisdiction:

   • This Agreement shall be governed by and construed in accordance with the laws of UAE. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of UAE.

7. Modification of Terms:

   • We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting the revised Agreement on our website. We encourage you to review this Agreement periodically for any updates.

If you have any questions or concerns regarding these Terms and Conditions, please contact us using the contact information provided on our website. By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.