Cancellation: If Cancellations are made 24 hours or more prior to the departure date of the tour, you are entitled for a 100% refund (Only if you are eligible). b. For cancellations made within 24 hours of your tour departure company will charge the total booking amount.
Non-Refundable Bookings: Some bookings like attraction tickets and sightseeing tickets are non-refundable/non-modifiable, In such cases no refund will be provided in the event of cancellation or modification.
Refundable Bookings: Refundable bookings allow for cancellations or modifications within a specified timeframe, subject to applicable fees. b. To be eligible for a refund, cancellation or modification requests must be made in writing via our email I.e Royalplanettourism@gmail.com
In case of a no-show, no refund will be provided.
If you are eligible for the refund or cancellation, then your refund will be processed in the original method of payment, within 5-7 working days.
Late or missing refunds
If in case you don’t receive a refund within 7 working days we are here to assist you via email/WhatsApp. First reach out to your credit card company, There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Royalplanettourism@gmail.com or via WhatsApp.
Contact us for questions related to refunds and returns.
